1. Problems with logging in or loading the game
If the game is not loading or the loading bar gets stuck when logging in to the game, please check your network conditions or try again after restarting the game, clearing cache, switching WiFi/cellular data, etc. If the issue persists, please contact our customer service by tapping the "Customer Service" button located at the bottom right corner of the loading screen.
2. Game crashes or freezes
If you encounter crashes or freezes in the game, please contact our customer service and inform us of any in-game actions you have taken prior to experiencing the issue. Or provide customer service with a video recording of the issue.
この記事は役に立ちましたか？
それは素晴らしい！
フィードバックありがとうございます
お役に立てず申し訳ございません！
フィードバックありがとうございます
フィードバックを送信しました
記事の改善におけるご協力ありがとうございます。